Webropol

How Webropol is improving the usability and reliability of its application with the support of DB Pro

Webropol needed reliable expertise for its product development team – DB Pro brought its experienced experts to the team to ensure scalability, operational reliability, and a top-notch user experience.

Webropol is a survey and reporting solution that helps organizations collect, analyze, and utilize information in decision-making. It improves customer and employee experience, monitors operational development, and enables data-driven decision-making. The application is secure, accessible, and scalable, enabling it to serve both individual surveys and extensive reporting packages—in a GDPR-compliant and reliable manner.

Webropol’s operations grew rapidly, and more reliable expertise was needed for the product development team. Experienced database experts are essential to ensure that the product platform is quickly updated, remains scalable, and is reliable. Real-time reporting is an essential and important part of the customer experience, so Webropol’s new reporting features must be made available to customers quickly and securely. For their customers, the reliability and rapid availability of information guarantees a top-notch user experience.

DB Pro brought experts to Webropol’s product development team, who integrated directly into the development process under the leadership of the CTO. The cornerstones of the collaboration:

  • Expertise as part of the team – not just external support, but a seamless part of product development.
  • Operational reliability and continuity – operational reliability and controlled maintenance of the data platform.
  • The right experts at the right time – experienced specialist expertise available according to development needs without recruitment delays.

“Through customer recommendations, we found a partner that provided us with exactly the expertise we needed. DB Pro’s experts integrated seamlessly into our team and ensured that our databases remained reliable and that new features could be implemented quickly.”

—Markus Mokko, Chief Technology Officer, Webropol

The result: Webropol gained a dedicated product development team that ensures the reliability of the product platform. This allows Webropol to continuously deliver new features to its customers quickly.