Everyday life in a pharmacyaffects us all. In the event of illness, it is important that we get the right medicine, in the right dosage, quickly. We don’t want to wait in a checkout line or at customer service to calculate the dosage or the Kela reimbursement amount. Customers appreciate a competent and fast pharmaceutical service.

Pharmadata provides pharmacies with ERP systems for safe and fast dispensing of medicines. The cornerstones of system development are operational security, efficiency and the reliability of the data processed. Pharmadata wants to contribute to ensuring that the sensitive and critical data of each customer is kept up-to-date and processed securely in the pharmacies.

Pharmadata’s state-of-the-art pharmacy system enables fast and reliable distribution of medicines in both pharmacies and nursing homes. Pharmacy systems communicate with many external information systems and at peak times customer service performance is put to the test. The right information must be immediately available and this places demands on the technical implementation.

A good example of Pharmadata’s demanding peak period was the end of last year. In addition to the normal end-of-year rush came changes in VAT rates for pharmaceuticals and certain other products sold in pharmacies, as well as changes in the initial and annual prescription charges for medicines. The changes were carefully planned and simulated, which helped ensure better performance and improved customer service.