Understanding the customer’s business objectives
- Stakeholder workshops: in joint workshops, we identify the customer’s sustainability objectives and their business requirements. For us, sustainability is about being fair – it’s about economics, the environment, fairness, standards and rules.
- Tailored solutions: together, we design a sustainability strategy that supports your goals in areas such as reducing environmental impact, ethical use of data, social responsibility and cost-effectiveness. Based on the strategy, we create best practices and implement the most appropriate technology solutions to support the client’s FinOps framework.
- Emphasising customer value at cost: the role of data in adding value to the customer’s business will become more important as digitalisation progresses. For us, FinOps is not about saving costs, but about increasing business value, including cost optimisation. Data-related costs are rising rapidly, but technological solutions are helping to optimise them. Cost efficiency combined with reliable and timely data is a winning recipe in an increasingly competitive environment
Creating value for the customer through responsibility
- Sustainable data management: we help our customers optimise their data platforms to consume less energy and resources. Database and data warehouse servers are energy-hungry and hold one of the greatest potentials for energy savings. The efficiency of the integration of different data warehouses and services can also be significantly improved
- AI and data management: the rise of AI means a significant increase in data processing and, without optimisation measures, a high risk of increased costs and emissions. Ethics, fairness and compliance with rules and standards will come under greater scrutiny as AI becomes more widespread
- Transparent reporting: achieving sustainability goals requires reporting models that support sustainability and facilitate the communication of customers’ own sustainability goals, such as carbon footprint reporting from cloud services and data repositories, various consumption trends and highlighting optimisation opportunities
- Communicating costs in plain language: ensuring that the different stakeholders (business, IT, finance, other internal and external stakeholders) understand the content and meaning of the reports.
Cooperation and training
- Consultancy for client teams: we support our clients’ organisations by training their staff on sustainability best practices related to their data and analytics solutions. We provide proactive consulting to help clients optimise their costs
- Models of cooperation: the benefits to be gained are significant. Collaboration between different teams helps to increase the benefits even further. The common denominator is data, which all teams need. Together, economists, technical teams and FinOps teams can extract more value than 1+1+1
- Collaboration with client partners: if collaboration between teams feeds benefits more than addition, why would that equation change if you include the wider client ecosystem? The value and competitiveness of the customer’s business is increasingly dependent on the accountability and efficiency of the whole ecosystem.
Metrics and monitoring for the customer
- Tailored KPIs: together with our customers, we develop sustainability metrics related to the needs and specificities of their industry and business
- KPIs that reflect customer value: data-related metrics must be aligned and relevant to the customer’s business objectives
- ROI calculations: we clearly show how FinOps activities add value to the customer, for example in terms of cost savings and improvements in performance and data quality
- TCO calculations: we can show how FinOps activities help the customer to optimise lifecycle costs
- Customer-driven feedback: we take our customers’ needs into account in the continuous improvement of our sustainability measures and practices.